TRY IT * BUY IT * GUARANTEED YOU’LL LOVE IT!
Trying a new brand tasks a mix of risk and faith. We understand.
Spending money on cleaning products can be a challenge; deciding which ones work, which ones are safe and natural. We hear you. Finding the perfect fit for your home cleaning and family’s health is important. So we want to guarantee your satisfaction and put your mind at ease.
If you purchase an Eco-Me cleaning product and are not satisfied with how it cleans in your home. We will refund your money within 7 days from your date of purchase. It’s simple: Take a photo of your receipt and the product, tell us where you bought it and why you aren’t happy. We’ll send you a refund for the cost of the product. That’s how confident we are in the Eco-Me brand.
Email us at: email@example.com
WHEN CAN I EXPECT MY ORDER?
Online orders are processed and packed within 3 business days. Your order will be set up to ship UPS ground, unless otherwise specified in your order. Eco-Me ships from California. Local customers should receive their orders within 3 business days after processed and packed, while customers located outside of California will receive their orders in 5 business days after processed and packed.
At this time we do not ship outside the USA for retail orders.
WHY DO SOME OF YOUR PRODUCTS HAVE NAMES?
When Eco-Me started it’s journey to bring our natural cleaning formulas to the market we launched with a group of products we referred to as “Our Family.” Since then we have grown as a business and brand, extending our line to over 45 skus that are re-branded with our signature iconic trees!
HELP, MY BOTTLE LOOKS “DENTED”
Eco-Me relies on pure plant, steam distilled essential oils for natural scent, anti-bacterial and added cleaning properties as well as natural preservatives. Essential oils are celebrated for being “oxygen scavengers” which means they are guarding our products from any oxidation and in return the bottles some times shift as the essential oils are doing their magic! Usually when you open the bottle and introduce air it pops back into shape, other times the labels keep the bottles in their new unique shape. Celebrate that Eco-Me products are all natural and know you are getting the very best ingredients for a safe, healthy and clean home. For further details or questions please contact: firstname.lastname@example.org
HELP, MY HAND SOAP PUMP IS CLOGGED
Eco-Me Hand Soaps may occasionally get clogged, don’t worry this is natural. Our hand soaps are made with healthy soaps from vegetable oils, unlike many foamer soaps that are made from chemical solvents. Therefore the oils may cluster and fill in the top of your foamer pump. Simply take a toothpick or similar object and carefully clear the opening and run under warm water to loosen any deeper accumulated soap.
CAN I ORDER OVER THE PHONE?
Yes, you can call Eco-Me customer support and place your order over the phone. Please call our offices toll-free at (855) 736-6660 Monday-Friday 9am-5pm PST.
WHAT IF A PRODUCT IS OUT OF STOCK?
HOW CAN I SELL ECO-ME PRODUCTS IN MY STORE OR ONLINE?
Visit our wholesale page and submit an application, our team will reply within 3 business days. Please note that we are unable to dropship.
CAN I ORDER ECO-ME THROUGH A DISTRIBUTOR?
Please contact one of our distributors serving natural markets and eco-friendly pet locations to place your order listed on our wholesale page.
I AM AN INTERNATIONAL BUSINESS, CAN I BUY & SELL ECO-ME?
WHAT MAKES ECO-ME BETTER THAN OTHER NATURAL PRODUCTS?
NO PETRO-CHEMICALS * NO SULFATES * NO SYNTHETIC FRAGRANCES * NO COLORANTS * NO HARMFUL PRESERVATIVES
YES FOOD-GRADE & PLANT-BASED INGREDIENTS * YES STEAM DISTILLED PLANT ESSENTIAL OILS
Rated #1 by Whole Foods Eco Scale for premium ingredients. Top rated by EWG.org
Eco-Me products are made in the USA using ingredients you can find right in your kitchen pantry, that are proven natural and safe and use pure plant essential oils for healthy and safe fragrance. Our goal is for our customers to pick up a bottle of Eco-Me (natural cleaning products, green pet products,non-toxic skin care and baby care) and to read the ingredients and say to themselves “I could make this myself!” YES that is the point,it’s so natural you can make it yourself, we’ve evencreated DIY kits to get you started. Eco-Me does not use any chemicals or surfactants, no parabens, no SLS/SLES/ALS or any other chemical listed as unsafe or harmful by the EWG.org
DO YOU PROVIDE INGREDIENT LISTS AND MATERIAL SAFETY DATA SHEETS?
Yes, we do. Please email our support dept to make your request:
ARE ECO-ME PRODUCTS TESTED ON ANIMALS OR USE ANIMAL BI-PRODUCTS?
Eco-Me does not test on animals, our products are considered vegan meaning the ingredients we use have no animal bi-products. Eco-Me products are PETA Approved and LEAPING BUNNY Certified for no animal testing or animal cruelty.
WHAT DOES PLANT OR VEGETABLE DERIVED MEAN?
Eco-Me uses natural, biodegradable, GMO-free raw materials. Many of our natural soaps are derived from coconut, corn, soy or palm oils. If you have any allergies to these items please review our ingredient deck for further information: email@example.com firstname.lastname@example.org
WHO CAN I CONTACT ABOUT WORKING AT ECO-ME?
Are you an experienced sales representative? Have you worked in consumer products?
Do you have a passion for natural products and healthy living? If you’ve answered “YES” then we want to hear from you.
Send your resume and references to: email@example.com
I HAVE A QUESTION ABOUT A PRODUCT I PURCHASED?
Please email our customer support team at: firstname.lastname@example.org